Refund and Returns Policy
Introduction
We are committed to providing our customers with a seamless shopping experience. As part of that commitment, we offer a generous refund and return policy.
Eligibility
All products purchased from our website are eligible for a refund or return within 14 days of purchase. To be eligible for a return, the product must be unused and in the same condition as it was received. It must also be in the original packaging.
Refunds
If you are returning a product for a refund, we will process your refund within 14 days of receiving the returned item. Refunds will be made to the original payment method.
Returns
If you are returning a product for a replacement, we will send you a replacement product as soon as we receive the returned item.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will send you a replacement product as soon as we receive the damaged or defective product.
How to Return or Exchange an Item
To return or exchange an item, please follow these steps:
- Contact us via our contact page or by phone to request a return or exchange.
- Provide us with the following information:
- Your name
- Your order number
- The product you are returning or exchanging
- The reason for the return or exchange
- Pack the product securely in its original packaging.
- Include a copy of your receipt with the returned product.
- Mail the returned product to the following address:
Contact Us
If you have any questions about our refund and return policy, please contact us via our contact page.